Privacy Policy

Jewelry company Felt Atelier which is based in Amsterdam operates and If you choose to use our service, you agree to the collection and use of information about this policy. The used personal information that we collect is used for providing and improving the service. We won’t use or share any personal information with anyone except as described in this Privacy Policy. The used terms have the same meanings as in our Terms and Conditions unless otherwise defined in this Privacy Policy.

Felt Atelier may use personal information to process your orders, process payments, manage your account, and offer its visitors a personal shopping experience.

When you register for services offered by Felt, Felt collects personal information. By registering you accept Felt collection of your personal information. To process your order, to be able to check for fraud, and to be able to complete your order, we must, for each order placed, collect and save the following information; your name, e-mail, home, shipping, and billing address, and telephone number.
Shipping information such as your address, email address, and telephone number can be shared with courier services to provide you service and will not be passed on by our couriers to third parties for any other purpose. Only if we are legally forced to do so, we will provide this information to the authorities. Credit card and bank details will never be shared with third parties and will only be used to process your order. Felt employees won’t get you credit card details, they are encrypted and are not visible.

Felt Atelier uses the collected information to map consumer patterns that are used for internal surveys, marketing purposes, and to adjust our website to meet the wishes of our consumers.

Protection of your personal information
The Secure Socket Layer (SSL) encryption that is used by Felt is to protect personal information from improper use. Felt does everything in its power to guarantee the safety, integrity, and privacy of information you provide.

When you contact Felt via you have the option to unsubscribe from our email file. Or unsubscribe in the received email.
Felt uses cookies. Felt may request this cookie when you visit in the future. By surfing on you give Felt permission that Felt places a cookie on your hard drive and request it when you visit in the future.

Felt uses cookies to track how often a visitor visits the website, what the content of his or her shopping cart is and what that persons previous purchases were to offer content that is relevant to the interests of this visitor.

If you accept cookies it is possible to change this to prevent cookies from being automatically accepted. Through your browser you can set your cookie preferences if you want to. If you choose to limit cookies or not to receive cookies, you can continue to use most of the functions of this website, such as viewing and ordering products, but you must be aware that not everything will function like this intended. If you want to delete cookies that are already stored on your device you can do so in your browser.

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